Terms of service

Terms & Conditions of Website Use

This page (together with the documents referred to on it) informs you of the terms subject to which you may make use of our website at  www.vsnsport.co.uk (“our site”).

Please read these terms of use carefully before you start to use our site.

By using our site, you indicate that you accept these terms of use and that you agree to abide by them.

If you do not agree to these terms of use, please refrain from using our site.

We may revise these terms of use at any time. Any change will be effective once reflected in the text of these terms and published on our site.

You should check our site from time to time to review the current posting.

Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages on our site.

We may prevent or suspend your access to our site if you do not comply with any part of these terms, any terms or policies to which they refer or any applicable law.

1. Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw any information and/or service we provide on our site without notice (see below). If the need arises, we may suspend access to our site or close it indefinitely.

We will not be liable for any damages, loss, costs or expenses incurred by you if for any reason our site is unavailable or inaccessible at any time or for any period.  We do not promise that our site will be available at all times nor do we promise the uninterrupted use by you of our site.

You are responsible for making all arrangements necessary for you to have access to our site and for keeping your password and account details confidential.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

2. Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material (including all text, photographs, illustrations, designs, graphical images, animations, video materials, audio materials and trade marks) published on it. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any photographs, illustrations, designs, graphical images, animations, video materials, audio materials or trade marks separately from any accompanying text.

Our status (and that of any identified contributors) as the authors and owners or licensees of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use or otherwise breach these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Other than as explicitly permitted hereunder, no part of our site may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.

3. Reliance on information posted

Commentary and other materials posted on our site are general in nature and are not intended to amount to advice provided by an independent professional experienced and practicing in that area on which reliance should be placed.

We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.  Any reliance that you place on information on our site is at your own risk.

4. Our site changes regularly

We aim to update our site regularly, and may change the content at any time.

We reserve the right to amend any information and/or service we provide on our site without notice.

If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

5. Our liability

The material displayed on our site is provided “as is” without any guarantees, representations, conditions or warranties as to its accuracy.

If your use of material on our site results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

To the fullest extent permitted by law, we and any third parties connected to us hereby expressly exclude:

• All express and implied guarantees, representations, conditions, warranties and other similar terms of whatsoever nature.
• Any implied terms for relevant jurisdiction which, but for this legal notice, might have effect in relation to our site.
• Any liability for any direct, indirect or consequential loss or damage incurred by any user (including without limitation, any direct, indirect, punitive or consequential loss or damage, or any loss of income, business, revenue, profits, anticipated savings, goodwill, data, contracts, use of money, or loss or damage arising from or connected in any way to business interruption, wasted management or office time, or any distributed denial-of-service attack, and whether arising in tort or delict, including without limitation negligence, contract or otherwise) and any other loss or damage howsoever occurring even if foreseeable, in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it or any viruses or technologically harmful material that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing our site or your downloading of any material from our site or any websites linked to our site.

Nothing in these terms operates so as to exclude, limit or restrict our liability for death, personal injury caused by our negligence or fraudulent misrepresentation.

6. Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or impairs the performance or functionality of our site or our information technology systems.

You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer, database or other system connected to our site.

You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990.

We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity and any other related data we hold to them.

In the event of such a breach of these terms of use, your right to use our site will cease immediately.

7. Linking to our site

If you would like to link to our site, you may only do so on the basis that you link to, but do not replicate, the home page of or any page within our site, and subject to the following conditions:

• You do not remove, distort or otherwise alter the size or appearance of any logos on our site.
• You do not create a frame or any other browser or border environment around our site.
• You do not engage in any form of inline or deep linking with regard to any material within our site.
• You do not in any way imply that we endorse any products or services other than our own.
• You do not misrepresent your relationship with us nor present any other false information about us.
• You do not otherwise use any logos or trade marks displayed on our site without our express written permission or where the logo or trade mark belongs to a third party the permission of the owner.
• You do not link from a website that is not owned by you.
• Your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

We expressly reserve the right to revoke the right granted in this clause for breach of these terms and to take any action we deem appropriate.

You shall fully indemnify us for any loss or damage suffered by us as a result of your breach of this clause. 

8. Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information and convenience only.

We are not associated with and do not have any control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

If you use these links, you leave our site. We may not have reviewed these third party websites and do not control and are not responsible for these websites or their content or availability.

We therefore do not endorse or make any guarantees, representations or warranties about them, or any material found there, or any results that may be obtained from using them.

If you decide to access any of the third party websites linked to our site, you do so entirely at your own risk.

9. Contact

Any queries or requests regarding these terms of use of our site should be addressed to our Operations Manager @ 1 Dornie Court, Thornliebank Industrial Estate, Glasgow G46 8AU.

10. Jurisdiction and applicable law

The Scottish courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by Scots law.

MODERN SLAVERY STATEMENT

White Label Sourcing Limited (t/a VSN Sport) is committed to preventing acts of modern slavery and human trafficking from occurring within its business and supply chain.

Within our business, we have in place an Anti-Slavery policy setting out our commitment to combat modern slavery, together with an Anti-Corruption and Bribery Policy. We are an accredited Living Wage Employer under the Scottish Living Wage Accreditation Initiative.

In order to provide apparel for team sport and workwear customers, we work with a range of suppliers, primarily within the United Kingdom but also abroad. We endeavour to make sure our suppliers are aware of our policies, and request that they adhere to the same high standards and practices where appropriate.

While we do not primarily operate in high risk sectors or locations, we regularly evaluate the nature and extent of its exposure to the risk of modern slavery occurring in our supply chain, and will investigate any potential risks as appropriate.

DIVERSITY & EQUAL OPPORTUNITIES

White Label Sourcing Limited (t/a VSN Sport) is committed to providing equality of opportunity for all employees, and to creating a workplace environment where all employees are treated with respect and dignity by their colleagues. It is against our policies and in some jurisdictions against the law to discriminate either directly or indirectly on the grounds of race, colour, religion, belief or political opinion, disability, nationality, ethnic origin, sexual orientation, or sex or marital status at any stage of the recruitment process, or during the course of employment.

Please contact a member of our Responsible Business team @ RBTeam@twls.co.uk  if you require further information.

CYBER SECURITY

If you receive any communication purporting to be from White Label Sourcing Limited (t/a VSN Sport & The White label Solution) or any of our employees about which you are uncertain or suspicious, please forward it to audrey@twls.co.uk and we will investigate. Never reply to such e-mails and particularly do not part with money, provide personal or confidential information and do not click on any links in the e-mail.

Please be aware cyber-criminals deliberately those providing online e-commerce solutions and their customers. Be particularly sensitive to the fact that email is not secure and can be intercepted and amended. If you are due to transfer money to us  and have received an e-mail with sort code and account details then we recommend you call your White label contact or our Finance Department to corroborate these details. Please use a phone number from our website and not one from the same e-mail as contains the bank account details. We will not change bank account details during the course of a transaction, and we will not pressurise you into transferring large sums of money verbally over the phone.

Please avoid using public Wi-Fi systems to check e-mails and correspond with us. Fraudsters can easily hack into vulnerable Wi-Fi systems.

If you use webmail (e.g. hotmail, gmail, etc) then ensure you have a strong password; do not share the same password on different accounts, and definitely switch on two factor authentication (which would alert you, e.g. by SMS text if anyone else attempted to log on to your webmail account).

 

ANTI-MONEY LAUNDERING STATEMENT

At White Label Sourcing Limited (t/a VSN Sport), we take our core values seriously, including behaving responsibly and ethically.  We are fully committed to complying with all legislation and appropriate guidelines designed to prevent financial crime and to combat money laundering activity and the funding of terrorist or criminal activity.  White Label is committed to fulfilling its duties and obligations under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 and our internal policies, procedure and staff training programmes are designed to ensure full compliance.   As necessary, White Label conducts client due diligence at the beginning of the business relationship and this risk assessment is thereafter monitored on an ongoing basis for all transactions. The company also has in place procedures to ensure that any suspicions that a money laundering offence has been or is being committed are reported to the appropriate authorities. White Label may refuse to act, or continue to act, with any party if we have concerns relevant to the general commitment given in this policy statement.

White Label will never attempt to induce anyone to click on links to potentially fraudulent websites, or submit personal information, or to part with money as an up front payment in order, for example, to release a prize. 

For further information on how you can improve online safety behaviour please visit the UK Government’s site https://www.cyberstreetwise.com/

ACCESSIBILITY STATEMENT

Information and guidance to help visitors when using this site

We have made every effort to make this site accessible and easy to use for everyone, whether or not you have any disabilities.

Browsers we support

The following browsers are supported.

• On Windows:
• Mozilla Firefox.
• Microsoft IE 8 +.
• Google Chrome.

• On Mac OS X:
• Mozilla Firefox.
• Safari.
• Google Chrome.

Mobile – iOS iPhone 4 and above / iOS 7.0 and above. iPad second generation and above / iOS 7.0 and above.

Mobile – Android Device diversification means it’s impossible to test on all devices but we will test on a selection of recent android phones and tablets running kitkat and above.

Note:  where no browser version is stated it is assumed we will support latest and two versions back.

Navigating this site without using a mouse

We have decided not to use access keys on this site. On all pages, you can move between links using the ‘Tab’ key on the keyboard. To tab through the links in the opposite direction, key ‘Shift+Tab’. Once a link is active, key ‘Enter’ to follow the link.

Access keys are keyboard shortcuts which allow users to navigate around a website without using a mouse or other pointing device.

• Access keys can override keyboard shortcuts for screen readers and other assistive technology.
• There is no convention on access keys, so the few sites that use them do so in whichever way they choose. Users are unlikely to spend time getting used to a particular set of access keys.

For these reasons, we do not use access keys.

Text size

You can increase the size of the text on the Harper Macleod website by using tools built into your browser.

• Internet Explorer users: select the ‘view’ option at the top of the page, choose ‘text size’ and pick either larger or largest.
• Firefox users: select the ‘view’ option at the top of the page, choose ‘text size’ (in Firefox version 3 and above choose ‘Zoom’) and use the ‘increase’ function until the text is a satisfactory size.
• Chrome users: select the ‘view’ option at the top of the page and then select zoom in or zoom out until the text is a satisfactory size.

You can change the text size in other browsers in similar ways.

Downloads

Some additional content on our website is available as a PDF or in Microsoft Word document format:

• If you are unable to open PDF documents, please download the latest version of Adobe Reader.
• If you can’t open Microsoft Word documents, please install the Word mobile app or store documents in OneDrive or Dropbox, where Word Online opens them in your browser. The Word mobile app can be found the Apple AppStore or the Microsoft Store.

Images

All images on our site have alternative text that clearly describes them.

Video

We use YouTube to host our videos. However, we are unable to control the accessibility of YouTube video player functionality. All videos on our website are embedded from our YouTube channel, unless otherwise stated.